Concession

You may be eligible for a concession or rebate on your power bill if you’re the primary account holder on your energy account and you hold a valid concession card.

Valid concession cards

- Health Care Card (HCC)
- Pensioner Concession Card (PCC)
- Department of Veterans’ Affairs Gold Card (DVA)
- Queensland Seniors Card (QSC)
- Rebate Value

QLD

- $309.86 (excl GST) / $340.85 (incl GST) per year
- OR 84.89c (excl GST) / 93.38c (incl GST) per day

The quickest way to do this is to simply give us a call at (02) 8080 7976

Have your concession details handy as we’ll need the card type, state, customer reference number and valid-from date. We’ll apply the concession to your account once we’ve received your information and confirmed your eligibility.

Your eligibility may take 24 hours to update its validation. We’ll let you know as soon is it’s validated or removed.

Once you’ve given us all the details and we’ve confirmed that you’re eligible, we’ll let you know. and the concession discount will be applied to your account from that date on wards.

In the first instance, check your concession card is still valid:

- Valid concession cards
- Health Care Card (HCC)
- Pensioner Concession Card (PCC)
- Department of Veterans’ Affairs Gold Card (DVA)
- Queensland Seniors Card (QSC)

If you do have an eligible card and it doesn’t seem to be working, we recommend you get in touch with Centrelink, or the department that issued the card.

You can update your concession details by giving us a call at (02) 8080 7976

Have your concession card details handy as we’ll need the card type, state, customer reference number and valid-from date.